Effective Date: 1 April 2026
Thank you for shopping with AK Glowvera. We are committed to delivering your orders quickly and safely. Please read our shipping policy below to understand how we process and ship your orders.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Delivery times may vary depending on your location. Typically, orders are delivered within 3–7 business days after dispatch.
3. Shipping Coverage
We currently deliver orders across Saudi Arabia. Delivery availability may vary depending on the courier service and location.
4. Shipping Charges
Shipping charges may vary depending on the order value, delivery location, and ongoing promotions. Any applicable shipping fee will be displayed during checkout before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation message or email with tracking details so you can monitor your delivery status.
6. Delivery Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.
7. Incorrect Address
Please ensure that your shipping address is accurate when placing an order. We are not responsible for delivery issues caused by incorrect or incomplete addresses.
8. Contact & Support
Have questions about our products or need personalized recommendations? We’re here to help.
📧 Email: info@akglowvera.com, support@akglowvera.com
📞 Phone: +966579828990
💬 WhatsApp: +966579828990
📍 Address: AK Glowvera, Riyadh, Thulaim ,Villa 6 – 12629